i recently stayed at the hotel during a christmas party and was pleasantly surprised by how it exceeded my expectations. after a previous stay in madrid, this hotel offered a modern room and exceptional cleanliness, making my visit even more enjoyable. the staff were welcoming and helpful, enhancing my experience significantly.

the shower water pressure was low.

great access to madrid's top parks and art galleries

I had a lovely time strolling through the nearby Royal Botanical Garden and exploring the Museo Nacional Centro de Arte Reina Sofia, both just a short walk away, making my weekend truly enjoyable. the staff were welcoming and the room was clean and comfortable, perfect for a solo traveler like me.

great staff , but a bit lacking in views

The reception staff were exceptionally friendly, making sure my stay was exactly as I wanted. I appreciated the newly renovated room with a spacious bathroom.

The hotel's decor was charming with modern touches, and the lobby felt welcoming. Plus, it was easy for seniors to navigate, making our stay comfortable and pleasant throughout.

Room air conditioning needs improvement.

Had an amazing time with friends! The hotel was super close to the Atocha train station, and we easily explored the beautiful Retiro park and the Prado museum. Breakfast was delightful and the rooms were spacious and comfortable. They even let us store our bags after checkout, making our departure smooth.

The only downside was the small lifts. they felt a bit cramped, especially with luggage. It was sometimes hard to navigate in and out, but it's a minor issue.

The hotel offers a fantastic location close to Atocha Station, making travel easy. Rooms are comfortable with great amenities, but the noise from the street was disruptive at night. While staff were friendly, service could have been more attentive regarding room maintenance. Overall, a decent stay.

Modern, Modern, Modern

I absolutely loved the modern decor throughout the hotel – it gave such a fresh vibe to my stay. The cleanliness was top-notch, making me feel right at home. Plus, the breakfast buffet was a delightful spread of fresh pastries, meats, and fruits that kept me fueled for my Madrid adventures!

do recommend 🥰✨

Families looking for a decent stay should check this out

The room was spacious and had a large comfy bed which was great after exploring all day. I also appreciated the cleanliness, everything looked fresh and cute when we arrived.

It wasn’t cheap but I found it acceptable considering the location.

Request a room away from the elevators for a quieter experience, as they can be quite noisy at times.

I truly appreciated the charming décor and modern touches throughout the hotel. The lobby felt welcoming with its spacious layout, making it easy for seniors like me to navigate comfortably.

Air conditioning in the room needs improvement.

The breakfast selection was impressive with many delicious options.

The bathroom sink was draining poorly and required assistance.

It was just a reliable pick for a city break in Madrid with decent value for money. The hotel was welcoming and clean, which made the stay pleasant. Just be aware of outside noise at night if you're sensitive to it.

i stayed at ac hotel carlton madrid by marriott for two nights and really enjoyed my stay. the room was a good size with comfortable beds and the cleanliness was excellent. breakfast was the highlight, very good options to start the day. the staff were pleasant, adding to the overall positive vibe.

Had a lovely stay! The location was perfect, just a hop from the train and museums. The room was spacious and spotless, perfect for lounging after a day of adventures.

Just be prepared for a cardio session with those tiny, slow elevators. Who knew I’d be working on my fitness while on vacation?